Terms and Conditions

Acceptance of Terms

These terms form a binding legal agreement between you and the operator of Koi Spins Casino. Your continued use of the platform constitutes ongoing acceptance of the current version of these rules. If you do not agree with any part of them, you must stop using the site immediately.

Eligibility and Account Registration

To open an account you must be at least eighteen years of age and legally entitled to use online gambling services in your country of residence. You may only register a single account. All information supplied during registration must be accurate, complete and kept up to date at all times.

The operator reserves the right to request proof of identity, age and address at any stage. Failure to provide satisfactory documentation may result in the suspension or permanent closure of your account.

Account Security and Responsible Use

You are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. Notify us immediately if you suspect any unauthorised access. We are not liable for any losses arising from your failure to keep your account information secure.

You must use the platform only for lawful entertainment purposes. Any form of fraudulent activity, collusion, bonus abuse or use of automated scripts will lead to immediate account termination and forfeiture of funds.

Deposits, Withdrawals and Financial Transactions

Deposits can be made using the payment methods displayed on the cashier page. Funds are credited to your account instantly once the transaction is confirmed. All withdrawals are subject to successful completion of our verification procedures.

Before any withdrawal can be processed we may require you to verify your identity, address and payment method. Once approved, withdrawal requests are normally handled within a few business days, although the exact time depends on the payment provider chosen. Minimum and maximum transaction limits apply and are clearly shown during the payment process.

Bonuses and Promotional Offers

From time to time we make bonuses, free spins and other promotional offers available. Each promotion has its own specific rules, wagering requirements and time limits which are published alongside the offer. You may only claim one bonus at a time unless otherwise stated. Any attempt to abuse promotional offers will result in the bonus and associated winnings being voided.

Game Rules and Fair Play

All games on the platform are supplied by licensed third-party providers and operate according to published return-to-player percentages. Random number generators are used to ensure outcomes are genuinely random. You agree that the result displayed on the game server is final and cannot be disputed.

Prohibited Conduct

You must not use the platform in any way that violates applicable laws, infringes third-party rights, or disrupts the experience of other users. This includes, but is not limited to, account sharing, money laundering, providing false registration details, or attempting to manipulate game outcomes.

We maintain a zero-tolerance policy towards any form of suspicious or criminal activity and will report such matters to the relevant authorities where required.

Limitation of Liability

The platform and all services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law we disclaim all warranties, express or implied. We shall not be liable for any indirect, consequential or punitive losses arising from your use of the website.

Our total liability to you shall never exceed the amount you have paid to us in the preceding twelve months.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in law, our services or industry practice. The revised version will be published on this page with the date of the last update clearly shown. Your continued use of the platform after any changes constitutes acceptance of the new terms.

Governing Law and Complaints

These terms are governed by the laws of the jurisdiction in which the operator is licensed. Any disputes that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the competent courts in that territory.

If you have a complaint about our services you should contact our customer support team in the first instance. We aim to resolve all matters fairly and within a reasonable timescale.

By continuing to use Koi Spins Casino you confirm that you accept these terms in their entirety. We encourage you to review them periodically so that you remain fully informed of your rights and responsibilities.